Check the following issues if you are unable to hear the clinician:
- Check if the device's volume is at an audible level.
- If an external speaker is connected, check if it is plugged in properly.
- Check speaker permissions.
- Make sure that the correct speaker/headset is selected.
- Refresh the page to reconnect to the audio.
You can check the hardware requirements for micro phone and speaker from the below table.
OS | Speaker & Mic |
| Windows | Any built-in or standalone |
| macOS | Any built-in or standalone |
| Android | Any built-in or standalone |
| Apple iOS | Any built-in or standalone |
